Privacy Policy & Terms and Conditions

CompassMD

SMS Terms & Conditions

1- SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If consent has been given to receive text messages fromCompassMD messages may be received related to the following:

Appointment reminders

Follow-up messages

upcoming payment reminders

Example: Hi , this is CompassMD. Your monthly membership payment of $[Amount] is due on [Date]. No action needed if autopay is set up. Questions? Call us at (414) 387-1365. Reply STOP to opt out.

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 10 SMS messages per week may be received related to payment reminders

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

Opt-in to receive SMS messages from CompassMD can be done in the following ways:

They fill out a website form

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://www.compassmd.com

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:

Message and data rates may apply.

Opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

Message frequency may vary

Information We Collect

When you become a patient or interact with CompassMD, we may collect the following personal information: your name, date of birth, mailing address, email address, phone number (including mobile), insurance information (if applicable), payment and billing information, and health-related information necessary to provide medical care.

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

How We Use Your Information

We use your personal information to provide and coordinate your medical care, manage your membership account, process payments, send appointment reminders and scheduling communications, send account-related notifications via SMS (such as enrollment confirmations, payment reminders, and billing alerts), communicate important updates about our practice, and comply with legal and regulatory obligations.

Who We Share Your Information With

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our practice (such as payment processors, laboratory services, and electronic health record platforms), and as required by law. All third-party service providers are bound by applicable privacy and confidentiality obligations.

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of SMS communications at any time by replying STOP to any message.

If you have questions about this Privacy Policy, please contact us at:

CompassMD S.C.

10625 W North Ave, Suite 214 Wauwatosa, WI 53226

Phone: (414) 387-1365

Email: info@compassmd.com